Customer service management

Tailored

Built for eBay sellers - By eBay sellers

As former eBay sellers, we are aware of the small things that matter to you, we are familiar with the different workflows and know exactly what you need to seamlessly manage your customer support.

We’ve built Crazy Vendor so that you could manage your entire customer support cycle in an easy and intuitive way. Our platform is packed with features especially built so that you can close your tickets in the minimum time possible while keeping your customers satisfied and ready for future purchases.

Returns & Cases

Starting today - Close all of your tickets without opening eBay

We know how frustrating eBay’s messaging and ticketing system can be, which is precisely why you could handle all of your tickets in Crazy Vendor without even opening eBay.

We know how frustrating eBay’s messaging and ticketing system can be, which is precisely why you could handle all of your tickets in Crazy Vendor without even opening eBay.

Multiple Sources

Tired of jumping between accounts? Good thing you’re here!

As many of us know by now - in a lot of cases, eBay sellers own multiple eBay accounts and stores, some even sell on their own WooCommerce/Magento websites.

Since we know how time-consuming jumping between different accounts and platforms to answer inquiries can be, in Crazy Vendor, you can connect an unlimited amount of eBay stores and Gmail accounts, so that all of your tickets appear in 1 place. eb Shoe4u Shoes store 5860$ eb AutoMshop Automotive replacements 12803$

Automatic Messages

Starting today - Close all of your tickets without opening eBay

We know how frustrating eBay’s messaging and ticketing system can be, which is precisely why you could handle all of your tickets in Crazy Vendor without even opening eBay.

We know how frustrating eBay’s messaging and ticketing system can be, which is precisely why you could handle all of your tickets in Crazy Vendor without even opening eBay.

360°

Stop looking for bits and pieces of information - All of it could be in 1 screen right in front of you.

You’ve just received a message, and you want to close it as fast as possible, now you only need to - open the document with your ready templates, find the necessary order information, check its tracking status and then replace all of the placeholders in the template, piece of cake.

In Crazy Vendor, all of this would’ve been done in 2 clicks. Just beside the ticket, you’ll see the entire customer and order information, his order history and all of his past tickets. Also, you can implement pre-made quick replies with smart tags which will pull and implement the required information in the reply instantly.

Quick replies

Stop wasting time on typing - Answer tickets instantly

Are you typing your messages manually and you need to search some document for the correct template to provide a customer with an answer? - there’s no doubt this process is time-consuming.

Join Crazy Vendor today, and you won’t need to waste that time ever again. With pre-made templates, you can implement them with just a few quick clicks and smart tags which are replaced with the customer’s/order details instantly so you can shorten your response time to a few seconds.

Smash Customer Support SLAs with the Leading Help Desk for Amazon Sellers

Crazy Vendor empowers Amazon sellers to centralize all customer messages and order details into a single smart inbox. With our Amazon integration, you can dramatically reduce response times and elevate your eCommerce business to the next level.

Key Benefits:

  • Unified access to all customer messages and order information.
  • Seamless integration with Amazon, eBay, Shopify, Facebook, and more.
  • Boost customer support efficiency and enhance buyer satisfaction.

Connect Crazy Vendor today and experience how easy it is to streamline your support and grow your sales!

Sell More by Mastering Amazon Customer Support

Tired of juggling multiple accounts and platforms as an Amazon seller? Scaling your online business on the world’s largest marketplace can be challenging, especially when customer support becomes overwhelming.

Crazy Vendor simplifies selling on Amazon by centralizing all your customer queries and order data into one smart, easy-to-use mailbox. Our intuitive interface lets you manage customer service across multiple Amazon accounts seamlessly—no more switching between platforms or struggling to keep up with messages.

With Crazy Vendor, you can:

You’ve just received a message, and you want to close it as fast as possible, now you only need to - open the document with your ready templates, find the necessary order information, check its tracking status and then replace all of the placeholders in the template, piece of cake.

  • Effortlessly manage customer support for all your Amazon marketplaces in one place.
  • Eliminate the need to log into multiple platforms or share sensitive account information.
  • Save time, streamline processes, and focus on growing your Amazon business.

Take your Amazon selling strategy to new heights by centralizing your support today!

Benefits of Using Crazy Vendor for Amazon Sellers

  • Stay Compliant and Protect Your Account: Automatically prioritize expiring Amazon tickets to ensure compliance with Amazon’s policies and avoid the risk of account deactivation.
  • Empower Your Support Team: Provide agents with all the context they need by automatically attaching Amazon customer and order data to every Crazy Vendor ticket for faster, more informed responses.
  • Streamline Collaboration: Resolve issues efficiently by collaborating directly within Crazy Vendor tickets, whether it’s with team members or third parties like fulfillment services or suppliers.
  • Track and Improve Performance: Access detailed reporting tools to analyze support metrics for Amazon, identify areas for improvement, and make smarter, data-driven decisions to enhance productivity.

Take your Amazon customer support to the next level with Crazy Vendor!